What We Collect and Why We Use It
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect transactional records tied to your wallet activity so we can process
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deposits and withdrawals accurately and resolve any disputes. Device data — browser type, IP address, and session timestamps — is logged automatically to keep your account secure and detect unusual access. We do not sell your personal data to third parties. Data shared with payment processors
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like bKash, Nagad, and Rocket is limited strictly to what those rails need to complete your transaction. Retention periods vary by data type: account identity records are kept for as long as your account is active and for a period after closure as required by applicable
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law in your region. Transaction logs follow the same principle. You can request a copy of your data or ask us to delete it by contacting our support team directly. Availability of our services and the scope of data processing depend on your local law and
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the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.